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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All ROYAL CLIMA products

The group "New Technologies" offers for review the products of the plant ROYAL CLIMA: split systems, mobile air conditioners, multi-split systems, semi-industrial split systems, chillers, fan coils, hydraulic modules, remote condensers, draycoolers, precision air conditioners, compressor and condenser units, supply and exhaust units, additional fans, convectors, oil radiators, fan heaters, infrared heaters, fan closers, humidifiers and sinks air, steam humidifiers, dehumidifiers, water heaters
  • Steam humidifiers, dehumidifiers ROYAL CLIMA
    Steam humidifiers, dehumidifiers
    MUSSONE, RIVIERA, etc.
  • Water heaters ROYAL CLIMA
    Water heaters
    TINO, VIVA, GEMMA, FORTUNA, etc.
  • Humidifiers, air washers ROYAL CLIMA
    Humidifiers, air washers
    MURRRZIO, SANREMO, GARDA, etc.
  • Split systems ROYAL CLIMA
    Split systems
    PRIMA, GRAZIA, ENIGMA Plus, etc.
  • Mobile air conditioners ROYAL CLIMA
    Mobile air conditioners
    RACE, TANTO, FORTE, etc.
  • Multi-split systems ROYAL CLIMA
    Multi-split systems
    MULTI VELA Chrome Inverter, etc.
  • Fan closers ROYAL CLIMA
    Fan closers
    ATF FIAMA, ATF-E FIAMA, etc.
  • Fan heaters, heaters ROYAL CLIMA
    Fan heaters, heaters
    GELA, LAZIO, NAPOLI, etc.
  • Convectors, radiators ROYAL CLIMA
    Convectors, radiators
    PALERMO Econo, CATANIA, etc.
  • Supply and exhaust installations ROYAL CLIMA
    Supply and exhaust installations
    SOFFIO, RCS-VS, etc.
  • Split-systems of semipromyshl. ROYAL CLIMA
    Split-systems of semipromyshl.
    SOFFITTO o Pavimento, etc.
  • Air conditioning systems ROYAL CLIMA
    Air conditioning systems
    MACS-O, MACS-I-C, MACS-I-D, etc.
  • Fan coils, hydraulic modules ROYAL CLIMA
    Fan coils, hydraulic modules
    SORGENTE, TORRENTE, RIVO, etc.
  • Chillers ROYAL CLIMA
    Chillers
    MOSAICO, PICCOLO, ADDA, etc.
  • Precision air conditioners ROYAL CLIMA
    Precision air conditioners
    ADRIATICO, TIRRENO, etc.
  • KKB ROYAL CLIMA
    KKB
    LAMBRO, VOLTURNO, etc.

NEW TECHNOLOGIES GROUP

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